Returns

Returns

We have a Free 30-day return policy, which means you have 30 days after receiving your item to request a return. (NO QUESTION ASKED)

We offer easy and free pre-paid return shipping label. To request a return label, click http://karratluxe.returnscenter.com

To be eligible for a return, your item must be unused and in the same condition that you received it, along with free items if any. Any damaged items or any items showing signs of wear will be rejected. We cannot allow returns or exchanges on "Final Sale" and "Customized" items.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted.Next contact your bank. There is often some processing time before a refund is posted.If you’ve done all of this and you still have not received your refund yet, please contact us at info@karratluxe.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at info@karratluxe.com.